SHOPPING INFORMATION

WHAT SHIPPING METHODS ARE AVAILABLE?

We offer, Air, Ground & Express Shipping. 

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

Barbados: We offer (18) day shipping

Within the US we offer: Express  (2) Day Shipping, (2-5) Day Shipping or Free (3-8) Day Shipping

DO YOU SHIP INTERNATIONALLY?

Yes, we do, timelines may vary based on location.

PAYMENT INFORMATION

WHAT PAYMENT METHODS ARE ACCEPTED?

All major credit cards are accepted e.g. Visa, Mastercard, American Express, Discover etc.

IS BUYING ONLINE SAFE?

Yes, all transactions on our website are handled securely via an encrypted connection.

ORDERS AND RETURNS

HOW DO I PLACE AN ORDER?

Placing your order is easy! Browse our online store, place your Quintessential faves into your cart and proceed to checkout. Confirm your payment and shipping details via the options available. Once your payment is approved, you’re all set! 

HOW DO I TRACK MY ORDER?

Upon order confirmation and payment completion, a tracking number & link will be sent to your email.

HOW CAN I CANCEL OR CHANGE MY ORDER?

This option will only be available for 24 hours post purchase. Select the “Cancel my Order” button, tell us your reason for cancelling and hit submit.

WHO SHOULD I CONTACT IF I HAVE ANY QUERIES?

If there are any queries, please reach out to us at  quintessential@tstoute.com